Testimonials
These are actual reviews from customers who purchased a vehicle at our dealership. If you've purchased a vehicle here and would like to add your testimonial to the site, use the button below to write your own review!
Actual Vehicle Purchased
MR & MRS E. from a Small Town in Southern Oregon!
2019 NISSAN FRONTIER 4X4 TRUCK!
5 Stars * * * * * !
Actual Vehicle Purchased
MR & MRS G. from GRANTS PASS OREGON AREA
SUBARU OUTBACK - MANUAL 5-Speed
Great 5 Star Job! Aim High!
Actual Vehicle Purchased
THE FAMILY from a Small Town in Southern Oregon!
HYUNDAI ELANTRA
Rad 5 star service! Easy to work with, took time to get us in a car we needed! Extra mile taken!
Actual Vehicle Purchased
MR & MRS A. from Klamath Falls Oregon
SUBARU CROSSTREK
Very welcoming and Professional! :-) 5 Star * * * * * Service
Actual Vehicle Purchased
Mrs. Z. from Northern California
SILVER FORD ESCAPE AWD!
TOM RULES!
Actual Vehicle Purchased
Mrs. L. from GRANTS PASS OREGON AREA
JEEP WRANGLER 4x4
Very patient! Thanks guys for the 5 star service!
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Mr Stan from SOUTHERN OREGON
Dodge Journey
Rad 5 Star Service! Great people to work with. Did me good. I will come back again!
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Miss L. from Small Town in Southern Oregon!
LOW MILE TOYOTA TUNDRA!
Thanks for the 5 Star Service!
Actual Vehicle Purchased
John Benge from Central Point
2016 Subaru Forester
I enjoyed buying my car at Rigs and Rides. I got a quality vehicle at a reasonable price. Tom was very honest about the car I was interested in. All the information about the vehicles is backed up by Carfax. They have a good inventory of cars at reasonable prices.
Actual Vehicle Purchased
John Carter from Grants Pass
2013 Ford Explorer XLT
This is the second vehicle we have purchased from Marlin at Rigs & Rides, the first being a 2002 Ford Explorer XLT. During the first purchase, Marlin detailed exactly what was wrong with the car -- which wasn't much; the majority of issues were resolved by their mechanic on the spot. That car gave us almost 9 years of excellent service with no issues and, while it is usually an oxymoron, Marlin and Tom at Rigs & Rides have shown us the the words "honest" and "used car dealer" can, indeed, be used in the same sentence..
We expect this new Explorer, which is MUCH fancier than the first one, to give us just as much -- if not more -- service and enjoyment for the next 9 years. And, when it is time to trade in -- you can bet that we will look to Rigs & Rides for our next car.
Actual Vehicle Purchased
MR & MRS M. from SOUTHERN OREGON
Nissan Murano
Awesome 5 star * * * * * Service!
Actual Vehicle Purchased
MR. K. from SOUTHERN OREGON
Mini Cooper
5 Star Service!
Actual Vehicle Purchased
Miss S. from Small Town in Southern Oregon!
SUBARU CROSSTREK
Very Nice & Funny! 5 Star Rad Service!
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Brian Houk from Chiloquin
2013 VOLVO XC60
Love the vehicle, however, more than 6 months later we find out upon registering our vehicle, Rides and Rigs chose the wrong address. No were on my paperwork had I listed a PO Box, and today I am advised it was registered to a PO box and at my own expense and effort I will have to correct this problem. Thanks Rides and Rigs for such wonderful customer service.

****Response from RIGS & RIDES:
Brian, we take all forms of feedback very seriously! We are a small local family business dedicated to making sure all our clients are set up for success. Our welcoming culture is geared towards the growth of our entire community and we believe with positive clear communication, solutions can be found that work for everyone involved, regardless the issues. As you indicated you love the super clean low mile well maintained 2013 VOLVO XC60, and have had zero mechanical issues with it since you purchased it on 12/09/23 ... but you have a complaint with the DMV. According to you the discrepancy is you never updated your personal PO BX mailing address. Sadly RIGS & RIDES has zero control over the DMV. We only can submit information we are given from our clients. You are correct, we did not put your old PO bx in the new DMV registration paperwork you signed with us.... Yet somehow however your previous PO BX number was still listed with the DMV and that is where they choose to send your Tags and Registration. This issue is clearly out side our control, and fortunately is a very simple fix. However, You must contact the DMV and update Your personal and private information listed with them. As we tried to explain to you on the phone both on 5/22/24 & 5/23/24 it is a very simple fix on your part. Once You have updated your private information with the DMV they will resend out the Tags & Registration.... There is zero expense for you to contact the DMV and update your personal information and you can do this either in person, or via the DMV website. The simple solution to this issue is for you Brian, to contact the DMV and update your personal information, so they can send the Tags and Registration to your updated address. If you have any more questions, feel free to contact the management team here at RIGS & RIDES. Thanks for your business we look forward to working with you in the future.
Actual Vehicle Purchased
MR & MRS P from GRANTS PASS OREGON AREA
2016 Chevy Traverse
Amazing 5 Star Service!!!!
Actual Vehicle Purchased
MR & MRS E & K from Small Town in Southern Oregon!
Perfect & Fun Solution to our vehicle Needs!
5 Stars! You guys are absolutely amazing- Thankyou so much!
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Mrs. C. from The Best Small Town in Northern California
NISSAN ROGUE
Awesome Service.. thanks for working with me.
Actual Vehicle Purchased
MR & MRS G from GRANTS PASS OREGON AREA
Dodge Ram
Marlin & Joanna are amazing folks with the customer's interest at heart. I recommend RIGS & RIDES for anyone who wants an excellent vehicle at a great price!! :-)
Actual Vehicle Purchased
MR & MRS C. from Small Town in Southern Oregon!
LOW MILE NISSAN ROGUE
Informative & easy to work with - 5 Star * * * * * Service makes things happen!
Actual Vehicle Purchased
MRS. B. from The Great State of Northern California
Low Mile 2016 TOYOTA COROLLA
5 Stars!
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Mr B. from Small Town in Southern Oregon!
SUBARU FORESTER
:-) 5 Star Service * * * * *
Actual Vehicle Purchased
Mrs. MC. from GRANTS PASS OREGON AREA
HONDA PILOT
5 Stars * * * * * :-)
Actual Vehicle Purchased
MR & MRS P. from GRANTS PASS OREGON AREA
JEEP GRAND CHEROKEE
5 Star Service * * * * * Appreciate the Time, Honesty & Friendly Service! :-)
Actual Vehicle Purchased
MRS. Judy from Small Town in Southern Oregon!
AUDI Q5
very nice people!

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