These are actual reviews from customers who purchased a vehicle at our dealership. If you've purchased a vehicle here and would like to add your testimonial to the site, use the button below to write your own review!
Actual Vehicle Purchased
Dodge Grand Caravan
Nik helped me find a solution so i could drive the car away today! Thanks for the 5 Star Service * * * * * !
Actual Vehicle Purchased
Shawna from GRANTS PASS
Nice & smooth transaction. Did not feel any pressure. Nik & Marlin were both great to work with! Thank you fellas! 5 Star Service * * * * * !
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2011 Jeep Wrangler
Awesome customer service. 5 Star * * * * * Service. Marlin was great! Very prompt and he took his time to explain all paperwork! Love my Jeep!
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Anthony from GRANTS PASS
Nik was super friendly & easy going! Marlin was fantastic, very professional! Cody was nice to talk to funny and knowledgeable! 5 Star Service! * * * * *
Actual Vehicle Purchased
Tim from Eagle Point Oregon
5 Star * * * * * service!
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Had a great experience @ RIGS & RIDES. Marlin helped out above and beyond. Nik also was Great! The team delt with me off an on for 2 weeks. THANKYOU!
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Kali Tanner from Williams
The whole staff was amazing and very caring. Definitely would come back again and will recommend to anyone and everyone! 5 Star * * * * * Service!
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Marlin went above and beyond to get me into the Subaru. I will highly recommend RIGS & RIDES and Marlin especially! 5 STAR SERVICE * * * * * !
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Mrs B. from Grants Pass
Very Excellent 5 Star * * * * * Service! I love my new truck!
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Paul & Tina from SOUTHERN OREGON
Marlin has an amazing attitude. Able to make ya smile and feel welcome. Marlin vibes are that of a trustworthy person. I am very happy with how we were treated. :-)
5 * * * * * Star Service!
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5 Star Service * * * * * !!! ... Marlin, was great and is amazing. He is kind & friendly and worked well with me and my family.
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Amazing customer service! Wouldn't have been able to move forward without them! Life changer for sure! 5 Star Experience * * * * *
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Easiest, Friendliest, Best Treatment Car Purchase ever! I super appreciate the honesty and genuineness. Marlin was a delight to work with ~ Jeff... 5 Stars *****
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SMITH from G.P.
Marlin was very helpful, made everything very clear. 5 Star Service * * * * *
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MR & MRS HOLMES from Grants Pass
AWD Ford Flex
5 STAR SERVICE! * * * * * Thank you! Helpful from start to finish. Great customer service :-) Made paper work so easy to understand & quick.
Actual Vehicle Purchased
from G.P.
Chevrolet Silverado 1500
Thank you for letting me ask all those questions and going on several test drives.
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Sam from Southern Oregon
Friendly 5 Star service * * * * * Thankyou for my subaru!
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Amber from ROGUE RIVER
thank you for helping me :-)
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Michelle & Larry from Southern Oregon
Sunburst Orange Subaru
5 Stars * * * * *
We were treated so great from the moment we got here by everyone! Thank you!
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5 Star Service...!
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Allison C. from ALASKA
Marlin & his crew were very helpful and knowledgeable throughout the trade in and purchasing process. I would recommend RIGS & RIDES to my family & friends! 5 Stars * * * * *
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Steven from Grants Pass
5 Star * * * * * Great Customer Service!
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Christy from Southern Oregon
Great Customer Service! Felt like working with a good friend!
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5 Stars ! * * * * * GREAT ! :-)
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JIM from Saint Paul Minnesota
I like the truck! I like the Blue. I like the old time windows. Its perfect. NO RUST! Wow.
5 ***** Service.
Actual Vehicle Purchased
Alex Gentry from Central Point
2014 Nissan Pathfinder
Willing to work with my question to find the right vehicle and finance plan...Very thorough through the entire process.
***** 5 Star Experience!
Actual Vehicle Purchased
from Grants Pass
Honda CR-V
5 STARS * * * * * ... I do not know what to say :-)
Thank you for working with me to find the best financing for my CRV.
Actual Vehicle Purchased
SB from Southern Oregon
2019 Toyota Corolla
Marlin was very helpful and informative. Great Car buying experience. 5 STAR * * * * *
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Marlin was very friendly and attentive to our wants and needs. The loan process was quick and easy to follow, and it was overall a very pleasant 5 star experience!
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Taylor from Grants Pass
5 Star * * * * * Service was great and the sale went smoothly!
Actual Vehicle Purchased
Lenda from GRANTS PASS
Ford Ranger
Nice to work with. Thanks for helping with financing and keeping my payment so low!!
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Robert from ROGUE RIVER
Great Guy. Gave me the best customer service I've ever had. He helped me with a great deal and it's not gonna go unnoticed. Thanks ~ Robert
Actual Vehicle Purchased
YURI from Southern Oregon
Awesome Customer Service!!
***** 5 Stars
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J S from Grants Pass
The team at Rigs and Rides is the tops in professionalism and caring about their community and residents. They are informative, caring and honest. They assisted me in selling my car and handled everything from beginning to end. I recommend them to anyone wanting a used car at a fair price or assisting others in selling their cars. Thank you so much.
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Craig from oregon
I purchase a BMW X3 from the crew at Rigs and Rides. Everyone was so helpful and knowledgeable. I would recommend anyone looking to purchase a car to check with Rigs and Rides first! It was worth the drive to Grants Pass.
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Erin from Cave Junction
These guys were really nice and they got me into the exact truck I wanted. I came in with a tight budget and a lot of needs. They handled it all. Helped me get financing through a local credit union. I left with a beautiful truck and no regrets! It was especially nice after how rude the larger lots were to me!
Actual Vehicle Purchased
Stephanie from Grants Pass
Subaru Outback
I went in with a very specific request about a trade in on a vehicle and Josh made it happen. This was the best "car buying" experience I've had. I was allowed to test drive the vehicle, make any inspections I wanted, and was given a no-hassle experience. Josh was extremely honest and up front with me and for that I am grateful. This is a good business ran by a good man who cares about his customers and the vehicles he sells. The car lot itself is full of hidden gems, i highly suggest purchasing from Rigs & Rides on the honesty aspect alone. That, and he gets good cars!
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Washika from Oregon
Mini Cooper
Superior customer service at it's finest .
Welcoming feeling the moment you walk in the door. ??????????
Marlin is an amazing valued employee of this company they are lucky to have him as a part of the team.
Thanx rigs n rides you rock
Actual Vehicle Purchased
Jason from Southern Oregon
It was great working with Marlin. Thanks for the truck!
Actual Vehicle Purchased
Jacob from Fairfield, CA
Ford F350 SuperDuty
Rigs & Rides is selling vehicles with pride! Marlin was great starting with a follow up call about an offer I presented to the vehicle to the final day of pickup (and even after). A pleasure to work with, makes you feel at ease and comfortable without the BS! Though, Rigs & Rides is not exactly in my area, next time I'm looking for a vehicle I'll be checking to see what R&R has on their lot, first! Thank you, Marlin, for a pleasant transaction.
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Heather from Southern Oregon
Subaru Outback
my family has known Marlin and the RIGS & RIDES for many years. each time I have needed a new car Marlin has been there to help. Over the winter holidays I was in an accident and found myself in a situation. Thankyou so much to my extended family at Rigs And Rides for all the help. I will continue to tell all my friends how awesome you are.
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Alexis from Southern Oregon
Thankyou Marlin. We appreciate all the time/efforts you took to help us find a safe vehicle for our young family.
Actual Vehicle Purchased
Ayden Beck from 97537
2015 Jeep Cherokee
Marlin is an awesome/helpful guy. Appreciated the time and effort he made to help us out and find a safe vehicle for myself and my family.
Actual Vehicle Purchased
Amber Belote from 97532
14 Ford Festiva
Marlin is Very friendly he made the whole process easy. The dealership even Worked with our down payment and got us into a car :-)
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Heather Strausbaugh from Sutherland
2002 Kia Optima
Absolute great customer service by marlin. Would recommend to anyone looking for a nice vehicle bought from great trustworthy people.
Actual Vehicle Purchased
David Chapman from Des Moines
2007 Toyota FJ Cruiser
Working with Marlin @ Rigs & Rides was great. Their communication was great and they made the process very easy.
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Mark from OREGON
Riggs and rides go above and beyond to get you the best deal. They treat you like family and make you comfortable. They will even search to find what you want. Honest and trustworthy
Actual Vehicle Purchased
Fiona Passmann from 97526
2006 Bmw X3
The team @ RIGS & RIDES is very reputable, Marlin the salesman was very welcoming. The car is everything he said.
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Joel G from Klamath Falls
2008 Toyota Prius
Rigs & Rides is AMAZING!!! I called and talked to Craig before heading there from Klamath Falls and he assured me the car we were looking for would be reserved! Way super nice, not pushy AT ALL, and gave me an incredible deal! Craig is the man!!! Will definitely return in our future and will send them all the business we can!
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Patricia from Brookings, OR
2007 Honda CRV
Best used car dealer ever! Craig was great.. great communicator, transparent and always answered the phone. Not only was my car super clean, like new, so were the others on the lot. Will highly recommend to others...Love my CRV
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John Rogerler from Grants Pass
2010 Honda CRV
Hello friends. My name is John. I wanted to personally thank you for the great shopping experience. My wife loves her new car and I enjoyed the process with you in purchasing the new automobile.

Your way of doing business is so refreshing. I will be back.

Thank you for a good experience at a car lot.
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Aaron Samuel from Grants Pass
2008 Jeep Wrangler
These are the coolest, mostly laid back sales people ever. No BS, no cheesy one liners when answering my questions. I really appreciate the straight forward communication. It was the best experience i've ever had at a dealership. highly recommend!
Actual Vehicle Purchased
Cole Nelson from Redmond
2000 BMW M Series 540i
The guys down at Rigs and Rides were friendly and easy to talk to throughout the whole buying process. I didn't thoroughly inspect any of their vehicles other than the one I was buying, but all of their vehicles looked to be in great condition, well taken care of and very reasonably priced. I wouldn't hesitate to recommend Rigs and Rides to my family and friends in the future!
Actual Vehicle Purchased
Stacey Wheelock from Roseburg
2006 Honda Ridgeline
Craig was amazing!!! He worked diligently to get us prepared as we live in another town. Everything was ready to go when we got there. The Ridgeline is amazing!!! Thank you Rigs and Rides!!!
Actual Vehicle Purchased
Mark & Karen Eckhardt from Medford
2000 Chevy Silverado
Marlin was very helpful in getting the price of the truck down to an affordable level. Thanks a bunch guys!
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William Roberts from Cave Junction
2000 Ford Ranger
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Lindsey Miller from Butte Falls
2003 Honda Civic
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Vickie Crippin from Grants Pass
1998 Jeep Grand Cherokee
Very good with customers. Wanted to make sure I was happy.
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Dan Crippin from Grants Pass
2002 Saturn SL2
Thank you for the nice service and great vehicle.
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Jennifer Balsiger from Wilderville
2006 BMW 7 Series
Excellent Service! I love my BMW!!!
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Sara Russell from Medford
2006 Toyota Camry
Great service, friendly staff and fair pricing!
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Delwin Johnson from Glendale
1999 Ford Mustand
Kelly was great to work with, as was all the staff.
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Tyler Kutsch from Grants Pass
1996 Ford F250
Great truck and great staff!
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Tricia Welch from Grants Pass
2003 Dodge Ram1500
Thank you so much. It was a pleasure working with you all.
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Josh Hanson from Grants Pass
2002 Mazda Milenia
Thumbs up to the team at RIGS & RIDES
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David Haze from Gold Hill
1999 Jeep Wrangler
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Kaylee Singleton from Merlin
2004 Honda Civic
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Bruce Dunn from Grants Pass
1992 Chevy 1500
Great service.
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Mary "Linda" Pinkham from Medford
2002 Buick Century
Great ethical company with integrity. Five stars!
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Desirae Dove from Grants Pass
2006 Jeep Liberty
These guys are great!!
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Karon Johnson from Grants Pass
1998 Dodge Ram
The sales service was very informative and worked to put me in the vehicle I've been wanting. Will buy from them again. Highly recommend Rigs and Rides.
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Danielle Williams from Crescent City
2005 Dodge Magnum
Very happy customer. Steve was awesome as was the others involved in help getting me this car!!!
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John Howell from Grants Pass
2001 Dodge Intrepid
Ridiculously great dealership! Have bought 15 cars from Josh.
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Brittany Owens from Grants Pass
2007 Ford Mustang
Thank you so much! you are all awesome!!! You helped me into a car I am comfortable in, I will definitely recommend this business to friends.
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Jeremy Ravencroft from Grants Pass
2001 Ford Taurus
Drove in and Josh was awesome, A+. I have been very blessed and was treated awesome. Thanks Josh Bancroft.
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Rebecca Weaver from Glendale
1995 Toyota 4Runner
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Barbara Lee from Grants Pass
2006 Saturn Vue
Very friendly. Got us good rates and payments. Was very quick.
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Shaina Briggs from Grants Pass
2006 Jeep Cherokee
Went completely above and beyond what I expected AWESOME!!!
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Kaylani Griffin from Grants Pass
2001 Ford Expedition
Thank You!
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Susan Norris from Grants Pass
2010 Honda Crossover
Very happy with all staff, treated very well with much respect. No pressure whatsoever. Great Experience.
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Lowry Diane from Grants Pass
2007 Chevy Uplander
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Denise Davis from Grants Pass
2006 Chevrolet HHR LT Wagon
I found myself suddenly in need of a good used car, & Josh Bancroft popped in my head. I knew he had closed his dealership on the north end of town, and I wasn't sure if he was still in the car business. I knew his wife from church, so I Face-booked her to see if he was, which led me to his "Rigs & Rides" dealership.. I wanted to buy a car from someone I felt I could trust, who also had a reputation for carrying quality used cars. Josh made the purchase process easy, & at the price I wanted. He was professional, knowledgeable, & assisted me without any pressure. His salesmen were also very friendly & helpful as well. I would highly recommend Josh, his sales team, & "Rigs & Rides". You will not be disappointed..
Actual Vehicle Purchased
David Perata from Cave Junction
2000 Dodge Dakota Quad Cab
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Jim Conrad from Grants Pass
2008 Dodge Ram 2500
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John Spencer from Grants Pass
1996 Ford F150
Excellent prompt service!
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Moriah Wigg from Grants Pass
2009 Chevy Suburban
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Kerry Baldwin from Brookings
2005 Chevy Trail Blazer
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Micah Pitts from Grants Pass
2005 Dodge Ram
This is my 4th vehicle purchased at Rigs and Rides. I'm sure it won't be my last.
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Randy Current from Grants Pass
2009 Pontiac G5
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Jimmy Jobe from Grants Pass
2010 Scion TC
Josh you rock!
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Carol Stephens from Grants Pass
2004 Honda Accord
The staff was very helpful and gave us a great deal.
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Anthony Pergin from Rogue River
2006 Chrysler 300
Awesome service and excellent attitude.
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Karen Garrison from Grants Pass
2004 Kia Spectra
Staff was very friendly and organized.
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Linda Shafer from Grants Pass
2010 Ford Fusion
The people were very nice and accommodating.
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Ronald Foote from Grants Pass
2000 Honda Odyssey
We have bought 2 other vehicles from Rigs and Rides & have found them to be everything they said.
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Tom Harvey from Grants Pass
2005 Ford F350 Diesel
Treatment was pleasing and excellent.
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Kenneth Francis from Brookings
1999 Hummer H1
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Wendy Ford from Grants Pass
2006 Ford Five Hundred
Tillman was awesome! The staff was great and very helpful. Tillman said he'd get me the deal and did it! Great Place!
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Christopher Jones from Grants Pass
2003 Dodge Ram 1500
Thank you.
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Diane Lowry from Merlin
1991 Ford Econoline 350
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Josh Bell from Grants Pass
1999 Jeep Sport
This is my second time coming back here. Good quality good people.
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Shawn Byers from Grants Pass
2006 Honda CRV
Rigs and Rides has answered all of our car needs!
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April Seifert from Gold Hill, Or
2005 VW Beetle
I really appreciate the help in getting a vehicle. I was really in a bind and it all worked out. :)
Ashley Larson from Cave Junction, Oregon
1998 GMC Yukon
Thank you all so much!
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Trent Thompson from Grants Pass
2005 Dodge Magnum
Quality people, quality cars.
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Natalya Stine from Medford
2004 Saturn Vue
Worked aggressively to obtain financing very much appreciated. Awesome vehicle for a great price.
Joshua Wolfe from Grants Pass
1999 GMC Sonoma
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Stephen Prien from Merrill
2002 Ford F150
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WILLIAM ROBERTS from Grants Pass
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Brent McKewen from White City
2006 Suzuki XL-7
Awesome service!
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Sharon Hamlin from Grants Pass
2001 Honda Accord
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Zachary Morris from Grants Pass
2004 Ford F-150
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Jessica Chase from Grants Pass
2005 Chevrolet Trail Blazer
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Yvonne Fifield from Eagle Point
2008 Honda Ridgeline
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Elizabeth Garner from Rogue River
2009 Suzuki Grand Vitara
The attitude of the sales staff is superb! Kind and Considerate as well as helpful. Thank you!
James Santineau from Grants Pass
1998 Dodge Ram
Sales staff went above and beyond to help me choose the right truck and get financed.
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timothy shofner from grants pass
2004 hyondi sonata
good expirence very happy thank you
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Ellen Collier from Grants Pass
2004 Volkswagen Beetle
I am thrilled with my new car! The wonderful staff at Rigs and Rides took excellent care of me, especially Kreig. He made sure that I was getting the right car for the right price and patiently answered all of my many questions. I never felt pressured at all and I left knowing that I had found the perfect car for me. So glad I went to Rigs and Rides and thank you so much, Kreig for all of your kind help. I will definitely recommend Rigs and Rides to anyone in Grants Pass who is looking for a quality car at a great price.
Charles West from Coos Bay
2010 Hyundai Elantra

I have known Josh Bancroft since the Early 1980's and there is not 1 person I have known since who is more honest or helpful. When my sister in law wrecked her car I called Rigs & Rides and they were not only willing to help get her into a new car they helped her get Great Financing. Next time I need a new vehicle Rigs & Rides will be my Choice. Love you Guys
D. G. from Gold Hill, Oregon
2006 Ford F150
I was convinced these people wouldn't sell me a car if it wasn't right for me. I am pleased to know there is a used car dealer in my area that was in business focusing on win-win situations. So many car dealers are just in it for themselves. This business seems to care more about the needs of the customer than their profit margin. Thank you Rigs and Rides for providing a quality selection of vehicles. I bought a great truck at a fair price. You are a class act!
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Chad Howard from Grants Pass
2006 Audi A4
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Anthony Lindsey from Grants Pass
2005 Nissan Pathfinder
I purchased a 2005 Nissan Pathfinder. I had been looking for one for months. It wasn't the color I was looking for but they worked with me on the price and the vehicle was in near perfect condition. The lifetime engine warranty settled it for me. The best and friendliest staff helped me and I was driving off the lot in my new car in about an hour. Highly recommend this dealership.
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Joe Blow from Grants Pass
They really care about customer experience and totally care condition of their cars. They were very thorough with all paperwork at signing. great! great! great!
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tamara holmes from grants pass
2001 chevy tahoe
The gentleman that helped us were awesome! They were very helpful and patient with us! I would def buy another car from them in the future!!! :) thank you!!!
willy dagnuts from grants pass
2002 ford f-150
These guys are the most awesome salespeople I have ever come across. They wanted way too much for this old broke down truck that only ran on half the cylinders, so i went in and made a descent offer... THEY TOOK IT! I would do business on their lot again. They are cool and very professional.
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Scott Meyer from Central Point
1999 Chevy Silverado
This was the second truck I have bought from Rigs & Rides. I would recommend these guys to anyone. I dont have the best credit and all the other car dealers around wouldnt help me, Kerry & the guys found me financing and a cheaper payment than I expected. I plan on bringing my son here to get his 1st vehichle.
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amy kain from grants pass
2001 gmc yukon
I have really enjoyed my car buying experience with the helpfull staff here at rigs and rides. They went the extra mile to get me the car I wanted at the price I wanted and was able to pay. I will be recomending them to my friends and I will return when its time to buy another car.
Actual Vehicle Purchased
Bill Boal from Glandale, Oregon
2000 Jeep Wrangler
Darriel & Rashi Woods from Cave Junction
2003 Kia Sorento
I love the fact we were just looking for a car and didn't think we were going to get finance because my huisband didn't have credit. Josh called us back the very next day and said we qualified. This is the best present my husband could have ever given me and I really appreciate the attitude and how well we were treated at Rigs and Rides. Thank you Josh and Bruce for your business! We appreciate everything you have done for us!
raquel morales from grantspass
2005 honda accord
Great car. great price.
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Nichole Locke from Grants Pass
1997 Nissan Altima
From the very beginning, I felt the staff here at rigs & rides was willing to bend over backwards to get me into a vehicle that was safe and reliable and in the price range I was looking for. I would definitely come back to upgrade or trade in my car and I already have referred several friends and coworkers to here. Thanks again, I really appreciate everything you have done for me.